Verifying Your playwus Account
Account verification is how we confirm your identity and protect your balance from unauthorized access. It's a one-time process, and once complete it does not slow down future deposits or withdrawals. We ask for a government-issued photo ID — a driver's license or passport works — along with proof of your address, such as a utility bill or bank statement dated within
the last 90 days. If your payment method is a debit card or Play+ card, we may ask for a photo of the card showing the last four digits. Upload everything through the secure verification section in your account settings.
- Submit a Photo ID — A current driver's license, state ID, or passport. The document must be valid and fully readable — blurry uploads will be flagged for resubmission.
- Confirm Your Address — A utility bill, bank statement, or government letter dated within the past 90 days. Your name and address must match your account details exactly.
- Payment Method Check — For Play+ or debit card users, upload a clear photo of the front of the card showing your name and the last four digits.
- Verification Decision — Our team reviews submissions and updates your account status. You'll see a confirmation in your account settings once verification is approved.